FAQ
Below are answers to our most frequently asked questions:
- Why can't I see any prices? This is a wholesale site so you need to have an account and be logged in to be able to see prices and order product.
- I've created an account but still can't log in! Your account has not yet been authorized. It can take 24-48 hours for authorization. Keep in mind, you must be a wholesale customer with a valid Resale Tax Id # to be authorized.
- What kind of businesses will be authorized? We sell to wholesale customers with brick and mortar locations. We do not sell to customers with online stores.
- What is the minimum order? The minimum order is $75 (not including shipping).
- How is the shipping cost determined? During the checkout you will be prompted to choose your shipping cost that corresponds to the quantity of pieces ordered and if there is a display on the order. Please make sure to choose the correct shipping cost as your order will be held until we contact you for approval to charge the additional amount.
- How come my order won't check out? If your order does not meet our minimum ($75 in product) you will not be able to continue the checkout process.
- What if I don't have a store but still want to buy Finders Key Purse® or your other really cute items? Please click here .